Your Centers + Our IT Expertise = Exceptional Profits

The property manager of today's premier business center needs to attend to the full requirements of the busy professional. That means maintaining communal spaces and on-site facilities. And it means bringing the very best technology in. The very best technology is not simply the most expensive white box money can buy. The best is what fits - and that means the full system must be designed for the user. Not for the technician. It means it must be developed as integral to the characteristics of the property. And it means it must be maintained and upgraded to exacting standards.

Some Office Business Center managers try to be their own mechanics. They deal with their own IT. Their systems are poorly maintained. These OBCs have a lower client retention rate. They have lower profit margins. And their IT bills are often much higher than they should be.

In our analyses and evaluations, we focus on cutting costs as well as improving systems and growing businesses.

We reduced one NYC Office Business Center's IT bill by 55%

We helped another grow their business by approximately 400% in a three-year period.

And we helped another Office Business Center turn a cost center - the IT closet - into a revenue generator.

Our team has an exceptional track record. We have the knowledge, the experience, and the expertise to meet your IT requirements.

Thirty-percent of our work is contract work for other IT companies that don't have the expertise to offer solutions to some of the problems. That work often involves picking up the pieces after they have tried and been unsuccessful. It sometimes involves breathing life into failing companies to get them back on the profit road.

We've rescued a $4 billion Schering Plough drug launch. We've rescued a Hearst Corporation project. We took ConsumerSearch on as a client when they were 90 days away from folding - and 7 years later that company sold for $135 million. And the attitude with which we approach smaller, or more conventional tasks is precisely the same as our approach to more demanding tasks. That means we are super-efficient. And it means we make your systems super-efficient.

We're an IT company that communicates with humans.

We don't talk in computer-tongues. We speak English. Our CEO is a communicator. A regular presenter at national conferences and a recognized authority on information security.

Some companies try to hide their IT problems from their IT technicians - because they're afraid of the costs.

Our clients call us at the first sign of any issue. They know we're not penny-pinching and that we don't charge for every last phone call. We get to know the issues early. We fix them before they become problems - while it's still cheap to fix them. And when we've fixed them once, we don't do it again. Because we don't have to: we get it right first time.

Here's a breakdown of the procedure:

• We listen to your needs. We are courteous, patient, and professional.
  
• We consider your full enterprise-wide IT architecture. We analyze your systems and work processes in the context of your needs, your clients' needs, how things can work for you better. We identify problems and critical requirements, we offer solutions - low-, medium-, and high-cost options. We explain the trade offs of each, and we draw up a plan of action that is specific and precise.
  
• We deliver solutions to the most exacting standard. Whether the job is a small one, such as troubleshooting email, or a larger one, such as setting up an entire network, we get the job done, and we get the job done to this standard: excellence.
  
• We can bring your company into line with the 50+ federal and state laws that will protect your business against data leakage.
  
• We train staff to use the systems. That is a hugely important element. 90% of the time companies have the tools they need. But their staff are not getting full efficiency from processes because they are not trained properly.
  
• We provide on-site support. With your approval, we set up external monitoring. That means that when a problem occurs, we can have it sorted before it has any impact on anyone's work-flow.
  
• Above all, we make your IT unnoticed. You can focus on the core tasks of your business. And your satisfied clients can get on with their business.

And we look after you. 60% of our new work is from client referrals. People refer us because they know we'll look after their clients. And when their clients have their systems in order, the referrer makes make more money, and their company progresses.

Our approach is designed around helping you outpace the competition. With us you will save money. You will have increased uptime, more productivity, less stress. You will have intuitive systems that work the way things should work - according to the logic of the process - not the laziness of the designer. And you will make more money. We will streamline your processes and make them more efficient. And you'll have more satisfied clients, who can get on with their core tasks, instead of trying to sort out IT.

Brainlink is a proud Associate Member of, and webmaster to,  the Office Business Centers Association of New York (OBCANY).

Call us anytime to discuss your business needs: 917-685-7731